Resume

Summary

As a senior level User Experience professional, Julie is well versed in information architecture, interaction design, and user research. She is a collaborative and enthusiastic team member who excels at problem solving with stakeholders to deliver intuitive and usable products. 

Experience

Sr User Experience Consultant

Freelance, Independent, Contract

Mar 2012 - present

> Determined userflow and high level experience for new customer group to high profile online business loan application (U.S. Bank)
> Prepared a website for a new product launch by recommending updates to navigation, page layout, and content strategy for new and existing pages (SAGE Publishing)
> Simplified the command line interface (CLI) for data storage and backup devices by creating an improved navigation structure paired with consistent labels and actions (Veritas)
> Other projects include: full site redesign, add new products or services to websites, design for new online tool, and redesign of mobile app (Various companies)

Sr User Experience Designer/User Experience Design Lead

Optum

Apr 2013 - Sep 2015

> Increased charts per hour coded by billing coders by redesigning a complex web application and incorporating multiple new, large-scale features
> Reduced time to gather requirements and gained approval of UX designs by leading design sessions with large and small project teams 

Information Architect (contract)

Ameriprise Financial

Aug 2012 - Jan 2013

> Redesigned portions of external and secured site to include new features and content 

Sr User Experience Architect

Clockwork

Nov - 2001 - Feb 2012

> Shortened the checkout process of an ecommerce engine in a content management system by re-architecting the flow and layout of pages
> Improved UX portion the project process by setting up a simple in-house usability testing lab, incorporating content strategy into projects, and introducing prototyping 

Information Architect

Skills

Information Architecture
Interaction Design
User and Stakeholder Research
Usability Testing
Wireframing and Prototyping
Participatory Design Sessions
Content Strategy
Contextual Inquiry
Heuristic Evaluations
Card Sorting
Agile
Remote Work
and more 

Industries

Healthcare
Banking and Financial
Data Storage and Backup
Ecommerce
Non-profits
Publishing
Content Management
Enterprise
Consumer 

Education

B.S. IN SCIENTIFIC AND TECHNICAL COMMUNICATION
University of Minnesota, Twin Cities – May 2002 

Tools

Axure
Sketch
OmniGraffle
Visio
Photoshop
InDesign